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A key problem I had was broken runners on shower doors.I'd tried several different companies to see if they could help, but no one was interested in helping me - until Mark appeared. I was at the point of thinking I#d have to buy new shower but he said he would be able to get hold of the runners - and he did. Because I was given his details by my best friend on her recommendation I had no concerns about leaving Mark in the house as I was at work. Everything I had asked him to do was done perfectly..